Reference

How deshawar Handles Your Personal Data

This Privacy Policy sets out exactly what data deshawar collects when you open an account, how we store it, who can access it, and the rights you hold…

Data collected only as neededUPI, Paytm, PhonePe details securedYour rights, clearly statedNo third-party data sellingContact us to request changes
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deshawar How deshawar Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete the personal data we hold, our privacy team is the right place to start.

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy address.
Live Chat Support Our live chat channel connects you to an agent who can log your privacy…
In-Account Help Centre Log into your account and open the Help Centre to submit a formal privacy…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security at deshawar runs from the moment you open an account through every session you start.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used.

Payment Data Security

UPI transaction references, Paytm tokens and PhonePe confirmation codes are stored only as long as needed to verify a transaction…

Account Access Controls

Two-step verification is available on every account. We log each login by device, IP range and timestamp so you can…

Data Retention Periods

Active account data is retained for as long as your account remains open.

Your Rights Over Your Data

You may request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where law…

Third-Party Processors

Payment processors and analytics vendors who receive any portion of your data must sign data-processing agreements with us.

Your Privacy Questions, Clearly Answered

We have gathered the questions our account holders ask most frequently about how their data is managed on deshawar. If your question is not covered here, reach out through the privacy contact channels listed above and we will respond with a direct, specific answer.

We collect your name, email address, phone number and the payment identifiers you use — such as your UPI ID or Paytm mobile number — to create and operate your account. We collect only what is necessary to verify your identity and process transactions.

UPI references and PhonePe confirmation tokens are stored only for as long as needed to verify the transaction and satisfy audit obligations. They are not retained in marketing systems or shared with unrelated third parties after the transaction is settled.

Yes. Submit a data-access request through the in-account Help Centre or email our privacy team with your registered account details. We will compile and deliver your data within the timeframe required by the applicable law of your jurisdiction.

Open a request via live chat or the Help Centre, clearly stating what you want corrected or removed. We verify your identity first, then act on the request and confirm completion. Deletion requests tied to open transactions may be queued until those transactions close.

No. We do not sell or rent your personal data to advertisers or unrelated marketing companies. Third-party vendors we use — such as payment processors — only receive the minimum data required to perform the specific service they provide to us.

We use session cookies for account authentication and analytics cookies to understand page usage. You can disable non-essential cookies through your browser settings. Disabling analytics cookies does not affect your ability to log in or make deposits.

Email our privacy team directly with a description of your concern and your account reference. We aim to acknowledge all complaints within 24 hours. If you are not satisfied with our response, you may also raise the matter with the data-protection authority in your jurisdiction.

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